Optimizely Debuts Industry-First Marketing Operating System At Opticon 2023

OPTICON – Optimizely, a leading provider of digital experience platforms, announced a new operating system for marketers built on top of its industry-leading digital experience platform: Optimizely One. Until now, the market has had to make a difficult choice between creating a stack that is more focused on either developers (think open and highly customizable, […]

Sabio launches first streaming platform for creators SabioTV

Sabio Holdings Inc., a leading provider of performance-tested Connected TV (“CTV”) and OTT advertising platforms, announced the launch of SabioTV, a free, creator-focused content streaming platform designed to promote diverse voices and increase representation in the major streaming industry broadcasting “Sabio was founded on our passion to bring multicultural voices to the forefront of the […]

Ada introduces generative actions to enable AI-powered customer service chatbots to actually solve customer problems without human intervention

Ada, the world’s leading AI-powered customer service automation company, introduces Ada Generative Actions, a product that uses revolutionary generative AI technology to solve increasingly complex customer queries (those that would require an agent to use multiple business systems) . Companies can quickly establish third-party interfaces using plain language and no code with Generative Actions, providing […]

New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

Qualtrics, the pioneer and inventor of the experience management (XM) category, and WorkJam, the world’s premier digital frontline workplace, have announced a strategic agreement to improve the experience of frontline employees in order to improve the customer experience. Conversational intelligence technology from Qualtrics will be combined with WorkJam’s super app for frontline workers to provide […]

OpenText AI Enables Smarter Organizations

The information company OpenText released the latest edition of its Cloud Editions (CE) 23.4, which incorporates OpenText Aviator artificial intelligence (AI) capabilities that will be carried forward on the company’s innovation roadmap. OpenText has been assisting organizations in managing and securing big complex data sets ranging from IoT and robotics to natural language processing, complex […]

My Jewellery embraces the future of warehouse automation with innovative RoboShuttle solution by Geek+

My Jewellery, a female-led family-run business specialising in jewellery, fashion and accessories, and Geek+, the global leader in mobile robotics for order fulfilment, are embracing the future of warehouse automation together by installing the award-winning RoboShuttle solution. My Jewellery believes that a good working environment inspires sparkling people, which is why from now on their warehouse […]