Optimizely Debuts Industry-First Marketing Operating System At Opticon 2023

OPTICON – Optimizely, a leading provider of digital experience platforms, announced a new operating system for marketers built on top of its industry-leading digital experience platform: Optimizely One. Until now, the market has had to make a difficult choice between creating a stack that is more focused on either developers (think open and highly customizable, […]

Sabio launches first streaming platform for creators SabioTV

Sabio Holdings Inc., a leading provider of performance-tested Connected TV (“CTV”) and OTT advertising platforms, announced the launch of SabioTV, a free, creator-focused content streaming platform designed to promote diverse voices and increase representation in the major streaming industry broadcasting “Sabio was founded on our passion to bring multicultural voices to the forefront of the […]

Relay.app launches AI-powered workflow automation product with support from Andreessen Horowitz

Relay.app has announced the general availability of its workflow automation product, which combines AI assistance, interactive interactions, and robust multi-user functionality to help teams save time on repetitive tasks. Relay.app was founded by Jacob Bank, who was previously co-founder and CEO of Timeful (acquired by Google in 2015) and then director of product management at […]

Ada introduces generative actions to enable AI-powered customer service chatbots to actually solve customer problems without human intervention

Ada, the world’s leading AI-powered customer service automation company, introduces Ada Generative Actions, a product that uses revolutionary generative AI technology to solve increasingly complex customer queries (those that would require an agent to use multiple business systems) . Companies can quickly establish third-party interfaces using plain language and no code with Generative Actions, providing […]

New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

Qualtrics, the pioneer and inventor of the experience management (XM) category, and WorkJam, the world’s premier digital frontline workplace, have announced a strategic agreement to improve the experience of frontline employees in order to improve the customer experience. Conversational intelligence technology from Qualtrics will be combined with WorkJam’s super app for frontline workers to provide […]

OpenText AI Enables Smarter Organizations

The information company OpenText released the latest edition of its Cloud Editions (CE) 23.4, which incorporates OpenText Aviator artificial intelligence (AI) capabilities that will be carried forward on the company’s innovation roadmap. OpenText has been assisting organizations in managing and securing big complex data sets ranging from IoT and robotics to natural language processing, complex […]

Saviynt Expands Marketing, Cloud Platform Innovation, and Security Leadership

Saviynt, a leading provider of intelligent identification and access governance platform solutions, announced important executive hires that strengthen its position as the market leader in identity management. Tara Ryan was named Chief Marketing Officer, Akshay Sivananda was named Chief Information Security Officer, and Sapna Nair was named General Manager, India. These additions demonstrate Saviynt’s world-class […]

Braze is a Leader in the Multichannel Marketing Hubs Magic Quadrant for 2023.

Gartner has positioned Braze as a Leader in the 2023 Magic Quadrant for Multichannel Marketing Hubs. Braze is a comprehensive customer engagement platform that facilitates conversations between customers and the brands they love. Based on particular criteria, the company’s overall completeness of vision and capacity for execution were examined. “We feel that this recognition demonstrates […]

BeyondID Introduces Identity-First Model for Zero Trust Maturity

BeyondID, a leading provider of managed identity solutions, revealed today the industry’s first solution that accurately represents the underlying nature of identity within the zero trust security framework. Through the BeyondID Security Operations Centre (SOC), BeyondID’s Identity Fabric Model for Zero Trust guarantees optimal threat detection, investigation, and round-the-clock repair. “The Zero Trust Maturity Model […]